Guidelines

Client Responsibilities
All text must be supplied in writing (via email) by the client. 

Client will be sent a final proof of work before printing. Client is responsible for looking over the final proof to finalize the text by checking for misspelled words, grammatical errors, correct dates, times, and names. Client must do this before I move forward with printing. Client is responsible for all charges that result in the reprinting and reshipping due to errors.

Be aware of deadlines. Rushed projects that need to be completed in a short time frame have the highest probability of having missed mistakes and errors. Keep this is mind. Leave plenty of time for reprinting or reshipping so that the final project(s) arrive to you on time.

For Custom Work
Before requesting custom work, please review my portfolio to see examples of previous work and my drawing style. This will give you an idea of what the finished project will look like, along with my skills and abilities. If there is a specific piece in my portfolio that you want to replicate or want a similar piece made, please let me know.

My drawing style is flat, loose, and gestural. I am not a realist artist and I don't make classical or hyperrealist portraits. Keep this in mind before requesting a consultation.

For Authors Looking for a Book Illustrator
If you are looking for an illustrator for your book, please note that any contract between myself and an author will include the prices of the illustrations and royalties (split 50/50).

Royalties explained: Royalties is the percentage paid to the illustrator for each book sold. Pricing format is based on when the advance (depends on the number of books that are estimated to be sold the first year) is earned out. An illustrator will first receive an advance for their work, based off sales projections. If or when the sales have exceeded the advance (when the advance has been earned out) then the illustrator will start receiving royalties. If the sales of the book do not meet the projections of the publisher (can be the author if self publishing), then the advance does not reach the earned out threshold. The illustrator will keep their advance, but no royalties will be paid out to them. Royalties will keep being paid out as long as the book is in print.

Printing & Shipping
Client is responsible for paying for printing and shipping. All printing and shipping fees will be billed separately and must be paid in full before items will be printed and shipped. Fees will vary depending on the vendor chosen. Please include the cost of shipping and printing in your budget.

I am not responsible for any items lost or damaged. All items will be packaged securely and appropriately. Insurance and tracking will be included in the shipping costs. Purchases will be shipped within 3 business days via USPS or UPS.

Unless other arrangements have been made in writing (i.e. local pick up) the client is responsible for paying shipping after an item has been paid in full. Client will be sent a shipping invoice. Item cost and shipping must be paid in full before shipment.

Payment
Client will be sent the company guidelines explaining the buyer responsibilities and a contract outlining the terms of the agreement, detailing length of project, cost, deliverables, and when payment is expected. The total time to complete the project will be divided in increments. The sample timeline below uses a two week total time as an example. Please note that increments will differ depending on difficulty/length of project. Some projects can take two weeks while another, more intensive project, will take one month. The contract is a legal binding agreement. Please read through the guidelines and the contract before signing and submitting payments.

Non-refundable Down Payment
Half of total cost needs to be paid before work starts. The payment is applied to the cost of the project, not in addition to the cost of the project. This payment is a reservation for my time and is non-refundable. When the guidelines have been read and the terms of the contract are accepted, then half of total cost is due within 3 business days (of client completing the contract). 

Accepted forms of payment
Paypal
Cash

Sample Timeline
Step 1: Potential client contacts me.
Step 2: A consultation is scheduled.
Step 3: During the initial consultation we will discuss the potential project (i.e. what client wants created), timeframe, guidelines, and pricing. If we both agree to work together. Client will be sent the contract.
Step 4: Once the signed contract and down payment are received, work will begin (day 1/start date) on the project.
Step 5: After the first week (day 7) a draft of the project will be sent.
Step 6: At the end of the second week (day 14/end date) the final draft of the project will be sent.
Step 7: If not edits are needed and client accepts the drafts, an invoice for the remaining balance (final payment) is sent. Payment is due within 3 business days. Once the remaining balance is paid, the final project is sent to the client. 

Client will receive invoices outlining amount due, balance owed, and date received. 

Refunds
Refunds or store credit will not be given due to failure to adhere to the guidelines, the contract, or from buyer’s remorse. Client will be responsible for extra costs associated with reprinting and reshipping due to errors, unless I am at fault. Custom items like portraits or logos cannot be returned or refunded. If client decides they do not want to proceed (submitted in writing) after the non-refundable payment has been made and drafts have been received, but before final payment is made and final project is received, they will not receive the finished project, all work will cease, and a refund will not be given. If client files a chargeback fraud after paying for and receiving the final project they will be in breach of the contract and legal action will be taken if necessary.

You must thoroughly read the guidelines here and read and sign the contract you receive before submitting payment.

Schedule a Consultation
If you are interested in working with Attawell Summer on a specific project, please click the button below to schedule a consultation. Consultations are required.